(Revised 09/26/22 ML 3681)
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The purpose of the NDWORKS Program is to provide participating individuals opportunities to overcome barriers, gain skills, training or experience and participate in supervised job search activities that will improve their employment prospects and reduce their reliance on SNAP benefits. NDWORKS is a statewide voluntary program. Voluntary participants are not subject to the non-compliance disqualification.
Individuals are referred to NDWORKS based on the human service zone in which they reside.
NDWORKS Case Manager Responsibilities
NDWORKS Case Managers must:
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Contact the participant within 7 days of the receipt of Form SNAP Employment and Training Program Referral.
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Schedule the orientation and provide the date and time of orientation to the participant.
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Notify the eligibility worker via email of the date and time the participant is scheduled for orientation.
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Complete a formal assessment and develop an employment plan specific to the participant. The employment plan must be updated monthly, at a minimum.
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Provide monthly case management, including weekly contact with the participant.
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Contact with the eligibility worker monthly to verify a participant continues to receive SNAP. Monthly contact can be via telephone or email.
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Inform the eligibility worker via email when a participant gains employment.
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Track all participation and outcome measures and report these to the State Office no later than 15 calendar days after the end of each calendar month.
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Submit participant reimbursement requests along with receipts to the State Office using the SFN471 – Vendor Payment Authorization and Request for Payment for Goods and Services no later than 15 calendar days after the end of each calendar month.
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If a client become disengaged for a period of 30 days, they will be removed from the NDWORKS SNAP E&T program. If at any point after those 30 days the participant engages, a new referral will be made. If the contractor has a wait list, the re-referred individual will be placed on it.
Participant Responsibilities
NDWORKS participants must do the following:
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Attend the NDWORKS orientation session on the day and time scheduled.
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Contact the NDWORKS case manager to reschedule if necessary.
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Cooperate and comply in all activities assigned by the NDWORKS case manager.
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Communicate on a weekly and monthly basis with the NDWORKS case manager.
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Report any change in employment or work hours to the NDWORKS case manager.
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Provide receipts to the NDWORKS case manager for any supportive service reimbursements that the participant may be eligible to receive by the close of business on the last working day of the month.
